Like other companies, Panda Express takes feedback from customers on a regular basis. Most receipts will feature a link to a feedback survey. The company encourages customers to take this survey by offering discounted food and other offers. For that reason alone, regular customers should fill out the survey. Such surveys provide an excellent opportunity to provide genuine feedback. A single feedback survey may not influence the company, but multiple surveys can change the entire company.
Plus, individual locations may use the feedback to influence daily operations. Positive feedback can result in more of the same, in a good way. Negative feedback may lead to major changes at a given location. For that reason, customers shouldn’t assume the Panda Express Feedback Survey is useless. Everyone loves free or discounted food. The feedback itself can influence how Panda Express runs its operations.
