Workplace mediation is a voluntary, confidential process in which a third neutral person assists workplace employees to help resolve ongoing and current disputes. Times when workplace mediation is needed, are personality clashes, communication breakdowns, bullying and harassment, relationship breakdown within a team and cultural misunderstandings.
Types of mediation are facilitative, court-mandated, evaluative, transformative, Med-Arb, Arb-Med and E-mediation. Most use facilitative mediation because the mediator encourages disputants to reach their solution. Workplace mediators keep their views regarding the conflict hidden and private.
Most businesses use mediation because it is quick, inexpensive, convenient, empowering and confidential. Tips on finding the right mediation process are deciding what you want from mediation, evaluating written materials, interviewing the mediators, appraising information and then making a decision.
To conclude, workplace mediation is a voluntary and confidential process. Talk with a mediator soon and find out more.
