The best practice is to get requests filtered through an automatic responder where only the important issues get the attention of a live operator. This can reduce the number of staff needed and can help you have customers better served and more satisfied. For answers to repetitive and minor questions, a FAQ (Frequented Asked Question) page can be prepared on the website, with answers to frequently asked questions.
Other features to automate the business. In addition to the above, it is possible to set up systems to automate supplies thanks to Web Development Brisbane. An automatic system could alarm you and your supplier on your stocks, upon reaching a certain threshold. At this point a contact between you and the supplier, a phone call, email, etc. .. or, according to agreements, an automatic order will solve the problem of the warehouse.
