ITIL Change Management is basically a software program as well as a set of instructions for installing system changes. The acronym stands for Information Technology Infrastructure Library. In computers, any infrastructure means a computer network.
While a single computer is a PC, connecting a lot of computers so they can exchange data and receive updates at the same time means a large investment in terms of networking hardware. Since networks with a central terminal have to be managed by an IT technician, that technician or else the building owner needs to have standard information on how to install upgrades or make changes.
This technical knowledge has to tie in with a knowledge of a supply chain. Since more systems are being connected to a computer network, it is possible to change quotas and other data and have it affect both workers and automated systems. It takes a fair amount of knowledge to be able to make changes safely and with a minimum of waste.
